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00:00:11,240 --> 00:00:20,550
福岡県を代表する観光の街、水郷柳川
Yanagawa, City of Water, in Fukuoka Prefecture.
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日本各地からの観光客はもとより
This top tourist spot receives visitors from all
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海外からのお客様も年々増え続けています
over Japan and, increasingly, from abroad as well.
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海外の方、日本の方にも、
We hope visitors from inside and outside Japan
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00:00:38,340 --> 00:00:42,780
ゆっくりとした癒しの時間を過ごしてもらいたい
can have a relaxing time
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魅力あるところを伝えていきたいと思っています
and we'd like to show them the town's appeal.
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海外からのお客様を、日本語でおもてなしする
Catering to guests in Japanese
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しかも、「やさしい日本語」で
and what's more, in Easy Japanese.
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柳川市ではこのようなコンセプトで
新たな取り組みが行なわれています
This is the new initiative
being undertaken by Yanagawa City.
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Welcome with Easy Japanese
A new style of hospitality starts here in Yanagawa
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柳川市を訪れる外国人観光客のうち
Figures show that Taiwanese visitors account for
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台湾の方が半数以上という実績があります
over half of the foreign visitors to Yanagawa.
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調査をしてみると、台湾の方の42%が
少しでも日本語を話せるという結果が出ました
According to surveys, 42% of Taiwanese visitors
can speak at least some Japanese.
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(Mr Tsutsumi, boatman)
When I use difficult words or keep on and on
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難しいことばになると通じにくい
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こちらがべらべらしゃべると通じにくいのですが、
it can be difficult for visitors to understand,
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「注意してください」とか、「ありがとう」とか、
but I think when I use simple phrases like
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かんたんにこちらから問いかけると
"be careful" or "thanks", then surprisingly enough,
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案外通じると思います
the message gets through. It shows how much Japanese
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それだけ、外国のお客様も勉強して来られています
the foreign tourists that visit have learned.
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やさしい日本語ツーリズムは
日本語を話したい海外からのお客様のために
"Welcome with Easy Japanese"
is a project to use basic Japanese
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日本語の初心者でもわかりやすいことばで会話をし、
おもてなしをするプロジェクトです
when catering to foreign tourists
who want to speak Japanese.
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日本語で話したいお客様は、白いバッジ
Visitors who want to speak Japanese
wear a white badge
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おもてなしをする側は、水色のバッジをつけ
and staff wear light blue badges
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一目で話しかけられる仕組みです
so they can recognize one another in an instant.
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日本語でまずは話してみて、
(Hiroshi Narimatsu, Deputy Mayor of Yanagawa)
If people first of all try speaking in Japanese,
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かんたんなことばで話してみて、
if they use simple words then they find
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意外と通じるものだということになってくると、
they can communicate surprisingly well
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外国の方に応待するときの
and feel far more able
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ハードルがぐっと下がるのではないか
to cater to foreign tourists.
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海外から来られた方も、柳川の人は親しみやすい、
If the people of Yanagawa gain a reputation
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よく話しかけてくれる、
for being kind, friendly,
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おもてなしがやさしいということで
and accommodating to foreign visitors,
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柳川の評判が広がっていくと、
then the number of inbound tourists
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インバウンド客の数も増えていくのではないか
is likely to rise.
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柳川の方、船頭さん、タクシーの乗務員さん、
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(Kenji Kaneko, Mayor of Yanagawa)
I think that many of Yanagawa's residents, boatmen,
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taxi drivers, hotel staff and shop keepers feel that
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ホテルの方、お土産の売店のおばさんにしても、
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英語や中国語を話さなければというのは苦手、
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they can't communicate in English or Chinese
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とてもじゃないけどできませんよと
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日本語なら、やさしい日本語なら
but that if they were to use Japanese, Easy Japanese,
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then they might just be able to.
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できるかもしれないという気持ちの方は
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たくさんいらっしゃると思います。
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このプロジェクトは台湾との交流を深めることにより
This project began when the feelings of Taiwanese
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台湾の方の思いを知るところからスタートしました
visitors were brought to the city's attention.
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戎処長「観光だけでなくあらゆる分野の交流をぜひ」
(Mr. Rong, director of Fukuoka branch,
Taipei Economic and Cultural Office)
We would like to exchange not just in tourism but all areas.
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さらに本事業のコンセプトや
スケジュールの確認がおこなわれ
The project's concept and schedule were confirmed
and the opinions of the mayor
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市長をはじめスタッフ全員の意識が一つになりました
and all the staff came to a consensus.
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（金子市長）「ふるさと柳川を愛する気持ちから、
まず柳川から始めたい」
(Mayor Kaneko) I'd like us to start with Yanagawa
out of love for our home town.
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柳川市の取り組みについて
The public broadcaster in Fukuoka
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NHK福岡放送局の取材が行なわれ、
covered the initiative, which was featured on
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ニュース番組「ロクいち福岡」や
NHK's evening news "RokuIchi ! Fukuoka"
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海外向け「ニュースライン」で紹介されました
and the foreign-orientated NHK NEWS LINE program.
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すべての外国人に対して日本語で話すのではなく、
(Tsutomu Takahashi,
Deputy Director of Yanagawa City Tourist Association)
The method isn't to speak to all foreign tourists in
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話したい方に対して話すというやり方なので、
Japanese, only those who want to speak in Japanese.
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そこがまずスタートです
That's the premise.
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すべてが理解されなくても、
I think that at first,
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10話したら５理解していただく
だけでもいいというところから
even if visitors don't understand everything,
we can aim to get them to
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スタートしていくべきだと思います
understand around half of what was said.
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10月8日、柳川高校において
On October 8th, a "Easy Japanese Lecture"
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「やさしい日本語講演会」が開催されました
was held at Yanagawa High School, attended by
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参加したのは福岡県内の留学生や
foreign students in Fukuoka Prefecture and
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柳川高校の留学生と、柳川市民の方々
Yanagawa High School as well as Yanagawa residents.
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東京外国語大学の荒川教授による講演では
Tokyo University of Foreign Studies' Prof. Arakawa
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やさしい日本語とはどういうものかわかりやすく紹介
gave a simple explanation of Easy Japanese.
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もしもし、すみません、
ちょっとお電話遠いんですけど・・・
Hello? Sorry,
the line isn't so good…
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遠いんですけど・・・で、言い切っていないんですよ
"the line isn't so good…" is an unfinished sentence
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言い切らないのは、外国人には非常に難しい
and is very difficult for foreigners to understand.
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やさしい日本語というのは、
Easy Japanese means
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外国人に対して切れ味がいい日本語ですので、
dividing it up into clear parts
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この「切れ味」というところを取ってきて、
that are easy for foreigners to understand.
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やさしいコツとして「ハサミ」を考えました。
I've made the mnemonic "hasami" (scissors)
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「ハ」と「サ」と「ミ」がポイントです。
to help you get to grip with this idea.
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「ハ」は、はっきり、
HA stands for "hakkiri" (clearly),
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「ミ」は短く、
MI stands for "mijikaku" (concisely),
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「サ」は最後まで。
SA stands for "saigo made" (until the end).
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はっきりした言い方で必ず最後まで、
Speak clearly and carry on until the end,
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ただし短く言う
but keep it short.
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君の「アイデア」はいいね、
That's a good "idea" is difficult to understand
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君の「案」はいいね、
and so is "proposal".
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君の・・・
That's a good…
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「考え」ですよね
"thought". That's an easier word to use, right?
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「考え」「昼ご飯」「はじまり」などを使うことが、
Using easy words like "kangae" (thought),
"hirugohan"(lunch), "hajimari"(start)
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やさしい日本語のコツです
is key to Easy Japanese.
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旅行の楽しみは、景色の楽しみ、
The fun of going on holiday
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おいしいご飯の楽しみ、
is the scenery, the food,
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それと片言でもいいから
but also conversing with the local people in their
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現地の人とその国のことばで話せたら、
own language, even if it's just a few words.
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一生の思い出になるじゃないですか
It'll become a life-long memory.
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せっかくやってくる観光客に
If you say "may I help you" in broken English
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「メ・メイ アイ ヘルプ ユー ?」
みたいなことを言ったら、
to visitors who've come all the way to Japan,
you might be depriving people
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もしかしたら日本語で話したい人が
who want to try speaking Japanese
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その楽しみを奪われてしまうかもしれない
of that pleasure.
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柳川全体として、あの街に来ると
If Yanagawa as a whole
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みんなわかりやすい日本語で話してくれる
becomes known for catering to tourists
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00:07:03,720 --> 00:07:06,700
おもてなししてくれるということ
using Easy Japanese,
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これからはそれ自体が大きな観光資源で、
then that in itself becomes a great resource.
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「やさしい日本語の街、柳川」ができるかもしれない
Yanagawa could become "the City of Easy Japanese".
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一番難しいところは、
The most difficult thing
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はじめに日本語で話しかけるところです。
is starting a conversation in Easy Japanese
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はじめの２、３回のやりとりができると、
for the first time, but do it two or three times
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日本語の土俵に入ったことで、
and you'll be able to speak really fluently
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ものすごく流暢に話せるようになります
because you're speaking in Japanese.
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「こんにちは、どこから来ましたか」
"Hello, where are you from?"
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「こんにちは、柳川へようこそ」という話を
"Hello, welcome to Yanagawa"
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パッとできるかが、一番のカギになると思います。
Being able to do this in an instant is key.
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後半は英語落語で有名な桂かい枝師匠による
Master Kaishi Katsura, a comic storyteller ""rakugo"", famous for performing
"
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日本初の、やさしい日本語落語
in English, gave the first Easy Japanese "rakugo" performance.
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「ピピピピピ、43キロです」
しゃべるんです、体重計がね
"Beep beep beep…43 kilos."
They talk, these scales.
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こんな太った女の人が乗ったんですよ
A big fat woman gets on
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00:07:57,020 --> 00:07:58,800
「ピピピピピ」
"Beep beep beep…
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「一人ずつ乗ってください」（会場笑）
one at a time please." (audience laughter)
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留学生に向けてわかりやすい言葉
を使った落語を披露しました
He gave a performance aimed at exchange students
using Easy Japanese.
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留学生の飛び入り参加もあり
場内は爆笑のうずに包まれました
Exchange students even joined in
and the venue was filled with laughter.
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00:08:22,860 --> 00:08:29,000
最後に留学生と市民の懇親会
Finally, exchange students and residents socialized.
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00:08:29,000 --> 00:08:36,140
笑いで暖まった会場で、やさしい日本語を意識した
会話に取り組んでいました。
The laughter from the performance
encouraged them to try chatting in Easy Japanese.
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00:08:37,880 --> 00:08:39,880
やさしいことばを使って、
Everyone used easy words,
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00:08:40,760 --> 00:08:42,760
わかりやすかったです
so it was easy to understand.
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感動しました
I was moved.
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留学生歓迎のために
I felt the kindness of the
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00:08:48,600 --> 00:08:50,600
（落語の）講座を開いてくれて、
people of Yanagawa who organized a
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00:08:50,600 --> 00:08:53,020
柳川の人の人間味を感じました。
rakugo course for us.
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外国人の日本語のレベルも様々だったので、
Everyone had very different levels of Japanese
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00:09:00,160 --> 00:09:04,140
全体をワッと（盛り上げるのは）気をつかいましたが
so I was careful to make sure the whole room
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00:09:04,400 --> 00:09:06,540
それぞれがそれぞれを思いやって、
could follow the performance
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00:09:07,100 --> 00:09:10,120
いい感じで笑ってくれたと思います
and they seemed to enjoy it.
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00:09:11,140 --> 00:09:13,420
落語という日本の文化で、
I'm really happy that all the exchange students
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00:09:13,840 --> 00:09:16,580
留学生の皆さんが笑ってくれるのは、
laughed at the rakugo performance,
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00:09:16,720 --> 00:09:20,020
本当にうれしい経験です
which is a part of traditional Japanese culture.
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00:09:23,240 --> 00:09:27,220
11月10日、金子柳川市長をはじめ
On November 10th, Mayor Kaneko
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00:09:27,230 --> 00:09:32,650
本事業のスタッフが台湾を訪れました
and project staff visited Taiwan.
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00:09:35,890 --> 00:09:42,100
台湾の日本語教育関係者や
学生の皆さんに、やさしい日本語での
They gave presentations to
Japanese language education bodies
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00:09:42,100 --> 00:09:49,300
おもてなしに取り組む、柳川市の姿勢を
アピールするプレゼンテーションを実施
and students in Taiwan to promote
the hospitality initiative in Yanagawa.
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00:09:49,300 --> 00:09:58,090
（司会）これは、台湾人が３人集まれば、
８割の確率で日本語を話す人がいるということです
so if you take 3 Taiwanese people,
there's an 80% chance one will speak Japanese.
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00:09:58,090 --> 00:10:03,500
市長自らのトップセールスに対し
熱い視線が集まりました
The audience listened intently
to a speech given by the mayor himself.
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00:10:03,500 --> 00:10:05,360
台湾人はものすごく
(Mr. Hong LinQiu, East Asia Relations Commission,
Ministry of Foreign Affairs, Taiwan)
Taiwanese people absolutely love
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00:10:05,360 --> 00:10:07,820
日本語を勉強することが大好きで、
learning Japanese.
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00:10:08,000 --> 00:10:12,500
私、台湾人としても（この企画に）
びっくりしました
As a Taiwanese person,
I was surprised at this initiative.
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00:10:12,500 --> 00:10:19,200
（台湾人の日本語学習が）仕事のためじゃなくて、
趣味としてやっていること（に注目したの）は
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00:10:12,500 --> 00:10:17,000
I think it's wonderful that it's being done
not for business
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00:10:17,500 --> 00:10:21,500
but as a hobby.
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00:10:19,200 --> 00:10:21,500
非常に素晴しいと思います
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00:10:21,500 --> 00:10:26,580
日本語の文法は外国人にとっては
(Prof. Shyu Shing-Ching, Department of Japanese language and literature,
National Taiwan University) Japanese grammar in itself
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00:10:26,580 --> 00:10:29,500
もともと難しいものであって
is difficult for foreigners
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00:10:29,500 --> 00:10:32,500
Easy Japanese is, in other words, Japanese that
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00:10:29,500 --> 00:10:34,500
やさしい日本語、つまり誰にでも通用できるように、
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00:10:32,500 --> 00:10:46,000
anyone can use, or can understand just by listening.
Yanagawa City have created that kind of environment,
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00:10:35,500 --> 00:10:46,000
聞いていてもだいたい聞き取れるように
（柳川は）環境を作りだしましたが
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00:10:46,000 --> 00:10:55,000
もっともっと外国人の観光客が日本へ、
そして柳川に行くと思っています
and I think more and more foreign tourists
will visit Japan and Yanagawa.
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00:10:55,000 --> 00:10:58,000
とてもいい企画だと思います
I think it's a very laudable project.
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00:10:58,000 --> 00:11:02,000
日本に行く外国人の旅行者は
(Prof. Masashi Tsujimoto, Department of Japanese language and literature,
National Taiwan University) Foreign visitors to Japan come because
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00:11:02,000 --> 00:11:04,000
日本が好きで行くわけですし
they like Japan, and naturally
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00:11:04,000 --> 00:11:08,540
当然日本語が少し話せればいいなと思ってますし、
they would like to speak a little Japanese
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できるだけ触れ合いたいと思っていますから
and communicate as much as possible.
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00:11:11,000 --> 00:11:14,720
多少の日本語でコミュニケーションして
If we can get people to communicate a little
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00:11:14,720 --> 00:11:17,880
しかもやさしい日本語で、はっきりと、ゆっくりと、
in Japanese, moreover Easy Japanese,
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00:11:17,880 --> 00:11:21,380
最後まで言い切って、語っていただくというのは、
spoken clearly, slowly and in complete sentences,
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とても気持ちが伝わっていくと思います
I think the message will get through.
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00:11:24,440 --> 00:11:27,000
単に言葉の問題は、言葉だけには終わらないで
The problem of language isn't just about words,
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00:11:27,080 --> 00:11:31,000
心の距離につながっていきますから、
そういう意味では
it also relates to people's willingness to connect.
In that sense,
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00:11:31,000 --> 00:11:38,480
やさしい日本語は
とてもいい取り組みだと思いました
I think that Easy Japanese
is an excellent initiative.
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00:11:38,600 --> 00:11:41,940
やさしい日本語を学ぶ前から、
(Ms. Fumiko Ogata, Sightseeing Ambassador
for Yanagawa City) I have taken my workshops
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00:11:41,980 --> 00:11:43,740
私のワークショップは、
all around the world,
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00:11:43,820 --> 00:11:46,560
海外にあちこち行きました
and the way I interacted
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00:11:46,840 --> 00:11:50,320
そのときの対応の仕方と
before learning Easy Japanese
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00:11:50,440 --> 00:11:53,440
（やさしい日本語を）学んでからの対応の仕方が
and the way I have interacted since
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00:11:53,480 --> 00:11:55,280
全然変わりました
are totally different.
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こちらが変わると相手も心を開いてくれ、学びながら
I feel that if you change yourself,
other people open up to you
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00:12:01,700 --> 00:12:05,720
お互いにゆとりがうまれるようになったと感じます
and you can learn together at ease.
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やさしい日本語を実践するリーダーを養成する講座が
From November 21st, three separate courses were held
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00:12:12,260 --> 00:12:17,320
11月21日から3回に分けて行なわれました
to train leaders in practical Easy Japanese.
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実際に観光客をおもてなしする方が
さまざまな業種から集まりました
People from various industries
who cater to tourists attended.
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00:12:32,000 --> 00:12:38,000
まずはやさしい日本語を話すための
いくつかのポイントを学び
During the course, they first learned
a few key points for speaking Easy Japanese,
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00:12:38,040 --> 00:12:42,040
実例を交えての講座となりました
using real life examples.
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00:12:50,840 --> 00:12:55,080
皆さんが難しい、わからないと思うことや
(Ms. Eriko Mizobe, instructor, Human Academy Fukuoka)
I take care to avoid as much as possible words that
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00:12:55,180 --> 00:12:58,680
専門用語はできるだけ避けて、
I think the participants will find difficult or won't understand.
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00:12:58,780 --> 00:13:04,060
興味を持って参加していただけるように、
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00:12:58,780 --> 00:13:07,080
To get them to participate you must make sure
they don't find it unpleasant or boring,
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00:13:04,180 --> 00:13:06,620
嫌にならない、たいくつにならない、
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00:13:06,720 --> 00:13:10,540
小難しいことを先生は言っていると思われて
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00:13:07,240 --> 00:13:10,600
or that the teacher is saying difficult things.
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00:13:10,600 --> 00:13:14,660
That is the most important thing to bear in mind.
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00:13:10,640 --> 00:13:12,600
足が遠のかないことが
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一番心がけていることです
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00:13:20,029 --> 00:13:27,750
最終日には柳川高校の留学生を相手に
やさしい日本語による会話を実践
On the final day, participants chatted to students
from Yanagawa High School using Easy Japanese.
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00:13:32,120 --> 00:13:36,100
まずはやさしい日本語で自己紹介から
They started with self introductions.
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00:13:36,100 --> 00:13:38,300
留学生「アニメ」
市民「アニメ」「ああ、アニメ」
(Student) Anime.
(Participant) Ah, you like anime.
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00:13:39,140 --> 00:13:44,920
先生「大きなお風呂。で、そこに、
みんなでいっしょに入ります」
(Teacher) This is a big bath.
Okay everyone, let's get in together.
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00:13:44,920 --> 00:13:47,640
先生「どうですか？」留学生「はずかしい〜」
(Teacher) How about it? (Student) Too embarrassing!
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00:13:53,000 --> 00:13:58,000
お互いが理解し合うまでには時間はかかりません
It doesn't take them long to understand one another.
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00:13:58,000 --> 00:14:03,000
それぞれのグループで話は盛り上がっていきました
Each group's conversation gets ever more lively.
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00:14:12,100 --> 00:14:17,300
修了後、受講した人へ修了書を授与
At the end, participants received certificates.
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00:14:17,380 --> 00:14:24,360
柳川に50名以上の
やさしい日本語リーダーが誕生しました
Yanagawa now has over 50 Easy Japanese Leaders.
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00:14:24,360 --> 00:14:26,980
柳川の皆さんはやさしいけど、
(Ms. Miyoko Yamada)
I think the people of Yanagawa are kind,
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00:14:27,080 --> 00:14:30,920
はずかしがり屋でもあると思います
but they're also shy.
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00:14:30,920 --> 00:14:32,920
今までは外国の方を見かけて、
Until now, when they've seen a foreigner,
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00:14:33,000 --> 00:14:35,340
声をかけてあげようと思っても、
even if they've thought of talking to them
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00:14:35,420 --> 00:14:37,720
それが英語でなければいけないと思い、
they've believed that they have to speak in English
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00:14:37,800 --> 00:14:40,200
みなさん遠のいてしまう方が多いんですが、
and many have backed off.
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00:14:40,280 --> 00:14:44,440
これからやさしい日本語でいいのであれば、
Now though, if Easy Japanese is okay too,
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00:14:44,540 --> 00:14:48,100
結構、みなさん、声をかけることができますね
then they will be able to engage in conversation.
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00:14:48,220 --> 00:14:51,260
It's difficult to do, but if you speak in Easy Japanese,
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00:14:48,220 --> 00:14:49,120
難しいけれど、
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00:14:49,200 --> 00:14:52,500
やさしいことばで言ってみるとすごくわかりやすい
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00:14:51,440 --> 00:14:52,500
it's really easy to understand.
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00:14:52,640 --> 00:14:58,160
外国の方にもわかっていただければ、
I think that getting foreigners to understand
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00:14:58,160 --> 00:15:00,440
またそれが私たちの喜びになって、
is also a great joy for us,
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00:15:00,700 --> 00:15:02,300
気持ちも若返り、
it makes us feel young again
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00:15:02,300 --> 00:15:04,300
楽しくなるのではと感じました。
and it'll be fun.
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00:15:07,160 --> 00:15:14,620
12月8日、台湾から日本語を勉強しているお客様を招待
On December 8th, Taiwanese learners of Japanese
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00:15:14,620 --> 00:15:17,140
実際に観光をしていただき
were invited to and shown around Yanagawa.
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00:15:17,180 --> 00:15:21,440
やさしい日本語によるコミュニケーションを
検証していきました
Communication using Easy Japanese
was put to the test.
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00:15:25,860 --> 00:15:30,790
まずは柳川名物
うなぎのせいろ蒸しでおもてなし
First, the guests were treated to
steamed eel, a Yanagawa specialty.
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00:15:31,880 --> 00:15:33,740
お客様「おいしかぁ〜（九州弁）」
(Guest) Yummy! (local dialect)
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00:15:35,840 --> 00:15:41,280
川下りの船頭さんは、もちろん
やさしい日本語講座を受講しています
Of course, the boatman who took them down the river
had participated in the Easy Japanese course.
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00:15:49,600 --> 00:15:52,200
（船頭）「浅か（浅い）」にも２つあります。
(Boatman) there's two kinds of "asaka",
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00:15:52,200 --> 00:15:53,800
「（川が）浅い」
an "asaka" (shallow, local dialect) river
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00:15:53,820 --> 00:15:56,200
「モーニング、朝か」
and "asa ka?" (is it morning?)
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00:15:56,200 --> 00:16:02,100
ジョークを交えながらの説明もあり
ほとんどの内容が理解できていたようです。
Some guides included jokes, and the guests
seemed to understand almost all the conversation.
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00:16:03,100 --> 00:16:10,320
♪〜うさぎ ぶつかれ 木の根っこ〜♪
（北原白秋作詞「待ちぼうけ」）
♪Rabbit, crash into the tree roots!♪
(Machiboke, by Hakushu Kitahara)
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00:16:17,700 --> 00:16:23,600
夕方の歓迎レセプションでは
金子市長自らがやさしい日本語で
At the evening welcome reception,
Mayor Kaneko himself interviewed the guests
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00:16:23,620 --> 00:16:27,020
お客様にインタビューを行ないました
using Easy Japanese.
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00:16:28,000 --> 00:16:30,920
お客様「しあわせ〜」
(Guest) I'm happy!
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00:16:40,740 --> 00:16:47,000
御花では、日本の文化と歴史に
触れることができました
At the Ohana gardens, guests
experienced Japanese culture and history.
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00:16:53,810 --> 00:16:59,649
難しい表現も、かんたんなことばに言い換えれば
より理解が深まります
Difficult phrases can be switched with easier ones
to aid understanding.
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00:17:10,140 --> 00:17:14,340
皆さん一生懸命私のことばを聞いてくれるので、
(Mr. Nakamura, the Ohana gardens)
Everyone listens as attentively as possible
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00:17:14,940 --> 00:17:18,860
私も一生懸命話さなければいけないと思うのですが、
so I have to talk as carefully as possible too.
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00:17:19,720 --> 00:17:23,960
逆に難しいことばを話している自分に気づきます
At the same time, I've noticed I use difficult words.
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00:17:24,359 --> 00:17:29,580
これは意識してやらないとできないことだと
I've realized once again that you have to be self aware
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00:17:29,700 --> 00:17:32,000
あらためて気づきました
or you won't be able to speak Easy Japanese.
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00:17:34,000 --> 00:17:36,400
お昼は魚づくしの料理
Lunch was a feast of fish.
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00:17:46,440 --> 00:17:50,300
お寿司の食べ方も学びました
The guests learned how to eat sushi.
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00:18:00,380 --> 00:18:06,260
♪〜からたちの 花が 咲いたよ〜♪
♪The citrus tree is in bloom!♪
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00:18:06,380 --> 00:18:11,200
北原白秋の生家では、みんなで唄うシーンも
Guests sang at the birthplace of Hakushu Kitahara.
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00:18:12,660 --> 00:18:15,980
案内係「今もこういう形です」
(Guide) It's still like this today.
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00:18:24,680 --> 00:18:29,440
案内係「これ、火事になりました。燃えたんです」
お客様「え〜！」
(Guide) It burned down.
(Guest) Oh!
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00:18:34,700 --> 00:18:37,960
わかる？わからない？というのを、
(Ms. Takada, guide at the birthplace of Hakushu Kitahara)
Asking whether or not they've understood
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00:18:37,980 --> 00:18:41,740
自分が言った後にたずねることが一番大事だなと
what you've just said is the most important thing.
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00:18:41,740 --> 00:18:45,640
わかっていなかったら、わかるようにもう一度、
When they don't understand, I try to explain again
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00:18:45,640 --> 00:18:50,780
身振りや手振りを入れて（説明）したいと思いました
using gestures, so that they do understand.
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00:18:52,239 --> 00:19:00,460
美容専門学校のハリウッドワールドでは
ヘアメイクに初挑戦
At the cosmetic school Hollywood World,
guests learned how to style hair and apply makeup.
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00:19:00,460 --> 00:19:05,000
同世代の交流で会話もはずみました
Conversation bloomed between the young people.
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00:19:05,740 --> 00:19:07,820
お客様「むずかしかぁ〜！」
(Guest) This is difficult!
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00:19:12,720 --> 00:19:17,460
私は、日本語は下手です（苦笑）
I'm no good at Japanese (laughs)
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00:19:19,460 --> 00:19:22,980
知らないことをたずねると、
When I asked about something I didn't understand,
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00:19:23,200 --> 00:19:32,040
みんな親切にやさしいことばで話してくれるので
everyone was kind enough to explain to me
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00:19:32,040 --> 00:19:33,820
本当によかったと思いました。
so I was really happy.
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00:19:33,940 --> 00:19:39,460
私だけでなく、同行している仲間の中には、
Everybody explained carefully so that not only I
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00:19:39,600 --> 00:19:43,120
日本語がそんなにわからない人もいるので、
but also other members of the group who don't
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00:19:43,220 --> 00:19:47,100
その人にもわかるように説明してくれて
speak Japanese very well were able to understand.
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00:19:47,320 --> 00:19:49,320
助かります
It was a great help.
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00:19:52,440 --> 00:20:00,669
海外からのお客様と英語でなく
やさしい日本語で会話する
Talking to foreign visitors in Easy Japanese
rather than in English is a simple way of
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00:20:00,669 --> 00:20:05,200
このシンプルで、誰にでもできる
おもてなしの形を
catering to guests that anyone can try.
We hope to spread it
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00:20:05,200 --> 00:20:12,780
福岡県へ、九州へ、
そして日本全体へ発信していきます
throughout Fukuoka Prefecture,
the island of Kyushu, and around the whole of Japan.
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00:20:12,780 --> 00:20:18,000
（堤船頭）自分も勉強して、どれだけやさしく、
(Boatman) I want to study too,
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00:20:18,000 --> 00:20:20,820
かんたんに伝えられるかというのを
to see how carefully and simply
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00:20:20,820 --> 00:20:22,960
やっていきたいと思っています
I can explain things to visitors.
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00:20:23,860 --> 00:20:27,340
やさしい日本語で話ができるようになれば、
If people become able to speak in Easy Japanese,
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00:20:27,340 --> 00:20:30,880
積極的にもっと一歩も二歩も前に行って
they'll be able to take the next step themselves,
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00:20:30,980 --> 00:20:33,480
会話を楽しむことにより、
and start enjoying conversation
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00:20:33,480 --> 00:20:35,060
自分も楽しい時間を
and the time they spend
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00:20:35,100 --> 00:20:36,800
過ごすことができます
catering to foreign tourists.
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00:20:36,900 --> 00:20:40,500
柳川市全体が活性化してくると思っています
I think it will energize the whole of Yanagawa.
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00:20:40,560 --> 00:20:43,900
柳川方式が市内だけではなく、
If we can get the surrounding Chikugo area,
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00:20:43,900 --> 00:20:47,380
筑後一円、福岡県内、九州、
Fukuoka Prefecture, Kyushu and even
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00:20:47,480 --> 00:20:52,820
もっと大きく日本列島全体が
the whole of Japan to adopt the Yanagawa method,
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00:20:52,880 --> 00:20:54,400
取り組んでいただければ、
I think that tourists from abroad will come
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00:20:54,400 --> 00:20:58,760
政府が求める４千万人（の観光ビジョン）のように、
in large numbers, just like the forty million
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00:20:58,760 --> 00:21:02,160
visitors that the government is aiming for.
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00:20:58,760 --> 00:00:00,000
外国のお客様がたくさんいらっしゃると思います
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00:22:28,000 --> 00:00:00,000
Production and Copyright: Yanagawa City
With the cooperation of
Easy Japanese Hospitality Association
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